Welcome to RoomJoy, a premier interior design subscription service in France. By engaging with our services, you agree to abide by these terms and conditions, which govern the relationship between RoomJoy and its clients. These terms ensure clarity in our service delivery, subscription policies, and client responsibilities, fostering a seamless and professional experience.
RoomJoy offers a subscription-based model for interior design consultations, personalized projects, and ongoing design support. Clients may choose from various subscription tiers, each providing access to our team of expert designers. Subscriptions are billed monthly or annually, with automatic renewals unless canceled in writing 30 days prior. Services include virtual consultations, mood boards, floor plans, and project management, tailored to your space and preferences.
Clients are responsible for providing accurate information about their space, including measurements, photographs, and preferences. RoomJoy is not liable for delays or errors resulting from inaccurate or incomplete information. Clients must ensure their property complies with local regulations and obtain necessary permits for renovations. Payment for subscriptions and additional services must be made promptly to maintain active service status.
While RoomJoy strives to deliver exceptional design solutions, outcomes depend on client collaboration and external factors, such as material availability or contractor performance. Our services do not include physical construction, procurement of materials, or direct contractor management unless explicitly agreed upon. RoomJoy reserves the right to refuse service if project requirements fall outside our expertise or ethical standards.
Subscriptions may be canceled with 30 days' notice. No refunds are provided for partial months or unused services within a billing cycle. Custom project fees are non-refundable once work has commenced, as they reflect the time and resources of our design team. RoomJoy may terminate services for non-payment or violation of these terms, with written notice to the client.
All designs, plans, and materials created by RoomJoy remain our intellectual property until fully paid for by the client. Clients may not reproduce, distribute, or modify our designs without written consent. RoomJoy retains the right to showcase completed projects in our portfolio unless otherwise agreed with the client.
RoomJoy is not liable for damages, delays, or losses caused by third parties, such as contractors or suppliers, or by unforeseen circumstances, including natural disasters. Our liability is limited to the cost of services rendered within the current subscription period. Clients are encouraged to review designs thoroughly before implementation to ensure satisfaction.