At RoomJoy, we prioritize the privacy and security of our clients’ personal information. This privacy policy outlines how we collect, use, store, and protect your data as part of our interior design subscription service in France. By using our services, you consent to the practices described herein, ensuring transparency and trust.
We collect information necessary to deliver personalized interior design services. This includes your name, address, contact details, and payment information provided during subscription or consultation processes. Additionally, we may gather details about your property, such as measurements, photographs, and style preferences, to create tailored design plans. Data is collected through our website, consultations, or client communications.
Your information is used to provide and improve our services, including designing personalized spaces, processing payments, and communicating project updates. We may use aggregated, anonymized data to analyze trends and enhance our offerings. RoomJoy does not share your personal information with third parties except as required for service delivery, such as coordinating with suppliers or contractors, and only with your consent.
We employ robust security measures to protect your data, including encryption, secure servers, and restricted access to sensitive information. Our team is trained to handle data responsibly, ensuring compliance with French data protection regulations. While we take every precaution, no system is entirely immune to risks, and we are not liable for unauthorized access beyond our control.
We retain your information for as long as necessary to fulfill our services or comply with legal obligations. Upon subscription cancellation, personal data is securely archived and deleted after the legally required retention period, unless you request otherwise. Project-related data, such as designs, may be retained for portfolio purposes, anonymized to protect your identity.
You have the right to access, correct, or delete your personal information held by RoomJoy. You may also request restrictions on data processing or object to certain uses. To exercise these rights, contact our team through our website. We respond to all requests promptly, in accordance with applicable laws, ensuring your control over your data.
Our website uses cookies to enhance user experience, such as remembering preferences and analyzing site traffic. You can manage cookie settings through your browser, though disabling cookies may limit functionality. We do not use cookies to collect sensitive personal information without your explicit consent.
RoomJoy may update this privacy policy to reflect changes in our practices or legal requirements. Clients will be notified of significant updates via our website or direct communication. We encourage you to review this policy periodically to stay informed about how we protect your information.